Get in Touch with Prizewillow

Whether you plan a luxurious retreat or a high‑profile gala, our dedicated team is ready to assist you. Reach out and let us craft an unforgettable casino hotel experience.

Phone
+61 3 5820 1749

Mon–Sun · 24 hours

Email
prizewillow@gmail.com

We reply within 24 hours

Address
121 King St, Melbourne VIC 3000, Australia

Melbourne VIC 3000

Opening Hours
Hotel & Restaurants – 24/7

Casino floor – 10 AM to 4 AM

Send a Message

We’d Love to Hear from You

Fill in the form below and one of our concierge specialists will get back to you shortly. If your enquiry is urgent, we recommend calling us directly for an immediate response.

Completely confidential – your data is safe with us

Our response team is multilingual

We help with reservations, events and special requests

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Write to us at prizewillow@gmail.com

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Find Us in Melbourne

Prime Location on King Street

We are situated in the heart of Melbourne’s entertainment district – only a short walk from the Yarra River, Crown Casino and the city’s best theatres.

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Frequently Asked

Quick Answers to Common Questions

Reservations can be made directly through this page by using the form, or by calling our reservations team at +61 3 5820 1749. For the fastest service, please mention your preferred dates and package of interest.

Yes! Our event specialists manage everything from intimate dinners to 300‑guest galas. Simply select “Elite Gala Production” in the subject line or email events@p… – we’ll respond with a custom proposal.

Our gaming floor is open daily from 10 AM to 4 AM. Hotel amenities, including restaurants and the pool, are available 24/7. We encourage all guests to gamble responsibly.

We provide free cancellation up to 48 hours before arrival for most bookings. For details, please view our Refund Policy page.
18+

Experience the Prizewillow Difference Today

Make your next stay or special occasion truly extraordinary. Reach out now – our team is available around the clock.

+61 3 5820 1749 Email Us