Terms & Conditions

These Terms and Conditions establish the framework under which Prizewillow delivers its hospitality and entertainment experiences, together with the responsibilities that apply to you as a visitor, guest and website user. Our operating company, Prizewillow Properties Pty Ltd, is headquartered at 121 King Street, Melbourne, Victoria 3000, Australia. Should you have any questions about this agreement, our reservations team is available by phone on +61 3 5820 1749. We encourage you to read through this page in full and, where useful, keep a copy for future reference before completing a booking.

Agreement to Terms

By accessing and using this website, making a booking, or engaging with any of Prizewillow’s services, you agree to be bound by these Terms & Conditions. If you do not accept these terms, please refrain from using our website and services.

Reservations and Payments

All room rates and packages are subject to availability and may change without notice. Unless otherwise stated, prices include applicable taxes. A valid credit card is required to secure a reservation. We reserve the right to cancel any booking that does not meet our verification standards or violates our responsible gaming policies.

Use of Website Content

All content on this website, including text, graphics, logos, and images, is the property of Prizewillow and protected by copyright laws. You may not reproduce, copy, or modify any part of the site without our prior written consent. All trademarks and service marks are the property of their respective owners.

User Conduct

You agree not to misuse this website or interfere with its operation. You may not attempt to gain unauthorised access to our systems, nor use any automated tools to extract data without explicit permission. Visitors must be at least 18 years of age to access any casino-related content or services.

Limitation of Liability

While we strive to provide accurate and up-to-date information, we do not warrant that our website is error-free or uninterrupted. To the fullest extent permitted by law, Prizewillow shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or services.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.